Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Book an appointment through our website
• Contact us via phone or email
• Subscribe to our services
• Provide feedback or reviews
• Opt-in to receive SMS/text message communications

This information may include your name, email address, phone number, address, vehicle information, and service preferences.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our mobile car detailing services
• Schedule and confirm appointments
• Communicate with you about our services
• Send appointment reminders and follow-up communications
• Process payments and manage subscriptions
• Respond to your inquiries and provide customer support
• Send SMS/text messages for appointment confirmations, reminders, and service updates (with your consent)

3. SMS/Text Message Communications

Consent: By providing your mobile phone number and booking our services, you consent to receive SMS/text messages from SJC Precision Detail for appointment confirmations, reminders, service updates, and customer service purposes.

Message Frequency: Message frequency varies based on your service bookings and preferences. You may receive messages for appointment confirmations, reminders 24 hours before service, arrival notifications, and follow-up communications.

Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details about your messaging plan.

Opt-Out: You can opt-out of SMS messages at any time by replying "STOP" to any text message from us, calling us at (612) 682-9295, or emailing info@sjcprecisiondetail.com. You may also text "HELP" for assistance.

Carrier Compatibility: Our SMS service is compatible with major U.S. carriers including Verizon, AT&T, T-Mobile, Sprint, and others.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:

• Service providers who assist us in operating our business (including SMS service providers)
• Legal authorities when required by law
• Business partners with your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or mobile networks is 100% secure.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt-out of marketing communications (including SMS)
• Request a copy of your personal information
• Withdraw consent for SMS communications at any time

7. Contact Us

If you have any questions about this Privacy Policy or our SMS practices, please contact us:

• Phone: (612) 682-9295
• Email: info@sjcprecisiondetail.com
• Address: Hennepin County, Minnesota
• SMS Opt-Out: Reply "STOP" to any text message or call/email us

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, updating the effective date, and if material changes affect SMS communications, we may notify you via text message or email.